I decided to book a night at the Delta Edmonton South before my flight out solely because I noticed the big Delta signs on my drive into the city from YEG a few days prior. With no fancy expectations, I really enjoyed my short stay.
I arrived at a busy time but Janice at the front desk helped me promptly at the elite desk. She was very efficient and knowledgeable. I was intrigued by the loft suites so I used a Nightly Upgrade Award for one, and I was very much shocked by the amount of space I had – in addition to a big living section and a bedroom upstairs, there was an additional bar area plus a decent-sized boardroom/dining room attached. The floor-to-ceiling windows were also massive to the point where they didn’t feel real, as they were close to taking up an entire wall – awesome if you ask me since I’m addicted to natural light.
A nice set of welcome gifts were also prepared in the room awaiting our arrival. While the gifts themselves were not exactly impressive, it was the gesture that made the difference.
Now a couple things to nitpick on – although the suite was glamorous and all, upkeep seemed to have lagged behind. I found a few spots where the carpet was peeling off, especially on the stairs, where the peelings were quite frequent and severe. The draperies were also excessively dusty – you could tell this room hadn’t been booked all that often.
Room aside, I also enjoyed the breakfast – service and food were both great, and having steak and eggs included in my elite voucher always makes my day. I also had zero problems getting a later checkout as well, great considering some hotels do not honour Marriott’s “guaranteed” 4pm checkouts if there’s any kind of suites involved, especially when the “Convention Centre” excuse was right in the name of the hotel.
All things considered, I was really happy I made this last minute plan change to stay here instead, although with some more TLC on the hard product I’m sure it is capable of delivering something more impressive than the current state.
RealScore
Service: 8.0
Design and Room Size: 7.5
In-room Amenities: 8
Bathroom Size and Layout: 9
View from (my) Room: 6
Hotel Location: 6
Available Guest Facilities: 9
Food Quality: 8
Food and Beverage Service: 7
Executive Lounge Quality: N/A
Final RealScore: 7.54
Final RealRating: A
Hotel is built/opened: 1975
Total number of rooms: 237
Length of stay: 1 night
Membership level at check-in: Titanium
Room type experienced: Loft Suite
Hotel4Real! 
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