Hotel4Real!

This is another example for you on how a renovation could change the character of a hotel, even a legacy-branded one. The dull old rooms were completely gone, and replaced with brand new design touches. Although room sizes can’t really be changed through a reno and still were lagging behind, the rooms are now much better appointed and the amount of smart technology (smart elevators, smart toilet, etc.) was truly unexpected in a North American Marriott built 60 years ago.

Service was also good, only thing I found lacking was the lounge – it wasn’t stocked that well during my stay, and afternoon service ended early because they ran out of food. However, this is hardly an issue as the hotel is very centrally located for everything. I would have been very disappointed though if I paid for lounge access out of pocket.

Overall I‘d say this hotel was probably one of the biggest (pleasant) surprises I had during this trip – not much was expected considering how the old Chateau Champlain looked like. Hopefully during my next visit I get a chance to enjoy it a bit more with the hotel and the lounge not being so busy.

RealScore

Service: 7.0

Design and Room Size: 8.5

In-room Amenities: 7

Bathroom Size and Layout: 9

View from (my) Room: 9

Hotel Location: 9

Available Guest Facilities: 10

Food Quality: N/A

Food and Beverage Service: 7

Executive Lounge Quality: 7

Final RealScore: 8.17

Final RealRating: AA

Hotel is built/opened: 1965

Total number of rooms: 611

Length of stay: 1 night

Membership level at check-in: Titanium

Room type experienced: Executive Room