My original accommodation plan did not work out so I booked this Residence Inn last minute. The hotel itself was fine, with (very) compact but newer rooms and a good enough view on the higher floors. I did find the arrival experience less than satisfactory. There was virtually no car port in the front, and parking was in another building some way behind the hotel, which translated into me hauling my luggage through a maze with less than enough signage. Check in was also unimpressive with no attempt from the agent to personalize the interaction – to a point where felt like I was checked in by a “human kiosk”. I also did not receive any elite benefits, including my welcome points, even to this day. Breakfast was mediocre at best, I ended up cooking for myself.
RealScore
Service: 5.5
Design and Room Size: 8.0
In-room Amenities: 9
Bathroom Size and Layout: 8
View from (my) Room: 7
Hotel Location: 7
Available Guest Facilities: 6
Food Quality: 6
Food and Beverage Service: N/A
Executive Lounge Quality: N/A
Final RealScore: 7.07
Final RealRating: B
Hotel is built/opened: 1970
Total number of rooms: 210
Length of stay: 2 nights
Membership level at check-in: Platinum
Room type experienced: Standard Studio
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