Having tried almost every other hotel in Halifax, on my most recent trip I decided to give the Hollis a try as I’ve heard good things about it. Check in was smooth, although I had to push for something better than an odd one-per-floor single room in an all-suite hotel as a diamond member which was interesting. We were also not offered a cookie at check in. When my partner asked for one (brand standard offering),the gentleman at the front desk looked at us in shock as if he’s never heard of such an outrageous request.
We then proceeded to our suite. The room itself was great, decor was tasteful and I loved the light fixtures, although the lack of natural light especially in the living room made it feel less relaxing, as our window was exclusively in the bedroom, was quite dirty and had a massively wide pillar in the middle blocking 60% it. Bathroom was great, and the bed was also high-quality as expected.
The first couple nights were good, although I noted nothing special. The third night on the other hand was not great. The room next door was clearly having a party. Nothing particularly crazy, but even in the bedroom that was tucked in behind the living room I could still hear in and out traffic and people having a good time. I called this in to the front desk and the lady didn’t seem to understand my concern, as if this happens often. Nor did anyone come up and check on anything. At around midnight I had to check out as I was not able to fall asleep at all and had to work early the next day. That said, the night manager I dealt with was very pleasant and apologized profusely, and she proactively wrote off my third night’s charges which was very nice of her.
To sum up, my overall experience here was quite unfortunate. There are lots of other (better) options available in the area. At least stock up your cookie warmer.
RealScore
Service: 6.5
Design and Room Size: 8.0
In-room Amenities: 8
Bathroom Size and Layout: 8
View from (my) Room: 7
Hotel Location: 9
Available Guest Facilities: 7
Food Quality: N/A
Food and Beverage Service: N/A
Executive Lounge Quality: N/A
Final RealScore: 7.42
Final RealRating: A
Hotel is built/opened: 2014
Total number of rooms: 120
Length of stay: 2 nights
Membership level at check-in: Diamond
Room type experienced: Standard One-bedroom Suite
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