Let’s start from the positives – my room was spacious, breakfast was decent, location was great for YHZ and the shuttle was reliable.
Check-in was, well, fast and efficient, which is great, however I felt the process was extremely robotic. That said, the lady at the desk was clearly capable of being warm and personable, like she showcased during her conversation with her colleagues while ignoring my existence for a good minute as I walked in. The front desk was also almost always understaffed – I had to wait for the agent to finish on the phone every single time I stopped by. There was literally no elite recognition at all.
My room, like I said, was spacious. Design was a bit dated, bathroom especially, even though the hotel just went through renovation not long ago. The biggest issue however was the Wifi, which was spotty at best. This was made 100 times worse by the virtually non-existent cellular coverage in the area.
RealScore
Service: 5.5
Design and Room Size: 7.5
In-room Amenities: 7
Bathroom Size and Layout: 8
View from (my) Room: 4
Hotel Location: 7
Available Guest Facilities: 7
Food Quality: 6
Food and Beverage Service: N/A
Executive Lounge Quality: N/A
Final RealScore: 6.36
Final RealRating: C
Hotel is built/opened: 2008
Total number of rooms: 119
Length of stay: 2 nights
Membership level at check-in: Diamond
Room type experienced: Premium Room (better amenities)
